If you haven't signed in to Smart Pension before, take a look here to find out how to sign in for the first time and activate your account.

Once you've activated your account, to sign in to it you'll need:

  • your account name

  • your username (this is usually your email address)

  • your password

Step 1 - Enter your account name

When you first activated your account, we emailed you a unique link to access it from in the future. This link includes your account name (which we use to identify the employer who enrolled you) at the beginning of the URL. If you follow this link, you can skip this step and go to step 2.

If you don't have that email or link handy but you know your account name, head to https://my.autoenrolment.co.uk/ and type it in. Don't forget to select that you're an employee.

Step 2 - Enter your username and password

Next you'll be asked for your username and your password. Your username is often your email address. Once you've entered these you'll be signed into your account.

Need help?

I can't remember my account name

Take a look here for more help.

My account was set up without my email address

Take a look here for more help.

I can't remember my email address

You can call or email us, or refer to your employer, to find out what email address you're using for your Smart Pension account.

I can't remember my password

Just click Forgot your password and follow the instructions. You'll receive an email to the email address registered to your Smart Pension account with a link to reset your password. Don't forget to check your junk/spam folder if it doesn't appear in your inbox.

I haven't received my sign in details

Contact your employer to check if you're enrolled. If they have enrolled you with an email address, you can contact us to find out your sign in details. If they didn't, they will need to resend you a letter with your sign in details.

Did this answer your question?