All Collections
Member support
My account
I can't remember my employer account name
I can't remember my employer account name

You need your employer account name to sign in to your Smart Pension account. Here's where you can find it

Written by Smart Pension Support
Updated over a week ago

Your account name is a name or number we use to identify the employer who enrolled you in a Smart Pension scheme.

You can find your account name at the top of most emails we've sent you. It also makes up the first part of the URL you see when you're signed in to your account.

If you don't know your account name, click on Forgotten your account name? on the member sign in page.

On the "Get an account name reminder" page enter your email address and click on Get a reminder, and we'll send you a link which will automatically populate the Account Name field on the sign in page

Can I change my account name?

If you're a member, your account name is connected to the company that enrolled you with Smart Pension, and you can't change it.

Related articles

Did this answer your question?