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Member letters and communications

Learn how to read your inbox

Written by Smart Pension Support
Updated over a week ago

We need to send you a number of important letters about your pension which will be stored in your personal inbox and can be accessed from the Inbox button on the “Your pension” page.

Message details

Just like a traditional email, each message shows the subject line, the date it was sent, any attachments, and if you have read it or not (messages with the subject line in bold have not yet been read). Click the subject line to read your message.

Message notifications

If you have provided your email address, we will send you an email to let you know you have a new message to read.

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