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Member support
Help for members who have been enrolled into a Smart Pension scheme
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Signing in to your member account for the first time
How do I sign in to my member account?
I haven't received my sign in details
I don't have an email address
I can't remember my password
I can't remember my email address or username
I can't remember my employer account name
Managing my details
How do I add or change my beneficiaries?
Member letters and communications
How to sign in to Smart Rewards
How to sign up for Smart Rewards
Your pension calculator
Our member guide
Moving your pension from another provider to Smart Pension
How much will my pension be worth when I retire?
What happens if I pass away before I retire?
Accessing your pension savings
Your 2023 annual pension statement
Protecting the money you have invested
How do I find my old pensions?