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Employer support
Employer support
Help for employers managing a Smart Pension scheme
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51 articles in this collection
Written by
Smart Pension Support
Signing in to your account
Signing in as an employer
How to sign into an employer account
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Written by
Smart Pension Support
Updated over a week ago
Your account name
What your account name is, how to change it, and what to do if you've forgotten it.
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Written by
Smart Pension Support
Updated over a week ago
Finding your account name
How to find your account name if you've forgotten it
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Written by
Smart Pension Support
Updated over a week ago
Setting up a scheme
Scheme setup
Access important tasks needed to complete setting up your pension scheme.
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Written by
Smart Pension Support
Updated over a week ago
Your company to-do list
Before your pension scheme is ready to accept contributions, we need you to complete a few simple tasks in your to-do list.
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Written by
Smart Pension Support
Updated over a week ago
Signing the participation agreement
Learn how to digitally sign the agreement between your company and Smart Pension.
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Written by
Smart Pension Support
Updated over a week ago
Setting up your Direct Debit
Learn how to set up a direct debit to pay pension contributions
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Written by
Smart Pension Support
Updated over a week ago
Pensionable earnings
This page describes the different types of pensionable earnings that you can choose for your scheme.
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Written by
Smart Pension Support
Updated over a week ago
Pension Scheme Registration Number (PSR)
Our PSR number is: 12011089
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Written by
Smart Pension Support
Updated over a week ago
Managing your employees
List your employees
See how to list all employees in your pension scheme
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Written by
Smart Pension Support
Updated over a week ago
Adding a new employee
Learn how to add a new employee to your company
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Written by
Smart Pension Support
Updated over a week ago
Importing Employees
Using our template you can add multiple employees to your company
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Written by
Smart Pension Support
Updated over a week ago
Updating employee details
Learn how to update employee details
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Written by
Smart Pension Support
Updated over a week ago
Updating multiple employees and contribution percentage
Within this tool you can add employees to groups or update contribution percentages.
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Written by
Smart Pension Support
Updated over a week ago
Postponements
Learn how to postpone the assessment date of your employee(s)
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Written by
Smart Pension Support
Updated over a week ago
Groups
Creating a new group
Learn how to create a new group of employees in your scheme
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Written by
Smart Pension Support
Updated over a week ago
Listing your groups
Learn what are groups and where you can manage them
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Written by
Smart Pension Support
Updated over a week ago
Updating a group name
Learn how to change a group name
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Written by
Smart Pension Support
Updated over a week ago
Contributions and payroll
Your guide to National Payroll Week 2021
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Written by
Smart Pension Support
Updated over a week ago
Help your employees by boosting their pension savings
Things to consider if you wish to make one-off contributions for your employees.
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Written by
Smart Pension Support
Updated over a week ago
If I don’t have a UK bank account, what payment solutions are available?
How to set up a payment solution if you don't have a UK bank account
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Written by
Smart Pension Support
Updated over a week ago
Frequently asked questions about our new pay now feature
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Written by
Smart Pension Support
Updated over a week ago
Understanding your contributions
View and edit contribution information for your employees
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Written by
Smart Pension Support
Updated over a week ago
Which employees are eligible?
Information Assessment and Eligibility
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Written by
Smart Pension Support
Updated over a week ago
Pension tax relief
There are two HMRC approved methods for paying contributions into a Pension Scheme.
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Written by
Smart Pension Support
Updated over a week ago
How to calculate contributions with our assessment tool
If your payroll application doesn't calculate contributions, our tool can do it for you
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Written by
Smart Pension Support
Updated over a week ago
How we take your contributions
See how and when we take contributions
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Written by
Smart Pension Support
Updated over a week ago
Week 53 contributions
Learn about 'week 53' and check if you need to make contributions for this tax period.
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Written by
Smart Pension Support
Updated over a week ago
PAPDIS uploads
About PAPDIS files
Learn more about PAPDIS files and the answers to some commonly asked questions.
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Written by
Smart Pension Support
Updated over a week ago
Uploading pre-assessed contributions
How to use a PAPDIS file to process your contributions
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Written by
Smart Pension Support
Updated over a week ago
Fixing errors with your PAPDIS upload
The most common errors with PAPDIS uploads and how to fix them
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Written by
Smart Pension Support
Updated over a week ago
PAPDIS specifications and assessment codes
See our detailed PAPDIS specifications, what you can do with PAPDIS, and assessment and event codes.
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Written by
Smart Pension Support
Updated over a week ago
Smart Pension and Moneysoft (Payroll Manager)
How to set up your Smart Pension account with Moneysoft
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Written by
Smart Pension Support
Updated over a week ago
Smart Pension and Xero
How to set up your Smart Pension account with Xero
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Written by
Smart Pension Support
Updated over a week ago
Managing your profile
Managing company details
A guide to the company details section
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Written by
Smart Pension Support
Updated over a week ago
Updating your scheme details
How to find and update your scheme details
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Written by
Smart Pension Support
Updated over a week ago
Change who receives emails from Smart Pension
Choose who receives emails and other notifications about your Smart Pension account
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Written by
Smart Pension Support
Updated over a week ago
Updating your staging date or duties start date
How to set up your pension scheme start date.
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Written by
Smart Pension Support
Updated over a week ago
Personalising Smart Pension for your employees
How to add a company logo to your Smart Pension account
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Written by
Smart Pension Support
Updated over a week ago
Adding and viewing admins and signatories
View and add admins and signatories to your pension scheme.
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Written by
Smart Pension Support
Updated over a week ago
Updating and managing signatories and admins
Tips on Managing your company's admins and signatories
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Written by
Smart Pension Support
Updated over a week ago
API integrations
About API integration with Smart
A guide to the how payroll providers use APIs to integrate with Smart and how to check if your provider provides integration
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Written by
Smart Pension Support
Updated over a week ago
Setting up your payroll API
How to set up your one-click payroll
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Written by
Smart Pension Support
Updated over a week ago
Smart Pension and BrightPay
How to set up your Smart Pension account with BrightPay
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Written by
Smart Pension Support
Updated over a week ago
Smart Pension and MyPAYE
How to set up your Smart Pension account with MyPAYE
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Written by
Smart Pension Support
Updated over a week ago
Smart Pension and The Payroll Site
How to set up your Smart Pension account with The Payroll Site
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Written by
Smart Pension Support
Updated over a week ago
Re-enrolment
Re-enrolling employees
A guide to re-enrolling employees back onto your pension scheme.
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Written by
Smart Pension Support
Updated over a week ago
Manage advisers
What is an adviser invitation?
A quick explanation on adviser invitations
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Written by
Smart Pension Support
Updated over a week ago
Sending an adviser invitation
Learn how to send an invitation to an adviser so they can access your company pension scheme
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Written by
Smart Pension Support
Updated over a week ago
Managing adviser permissions
Learn how to revoke access to one of your advisers
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Written by
Smart Pension Support
Updated over a week ago
Making the most of Smart Pension
Admin profile details
Edit your personal details, password and earn rewards
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Written by
Smart Pension Support
Updated over a week ago