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Employer support

Employer support

Help for employers managing a Smart Pension scheme

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48 articles in this collection
Written by Smart Pension Support
Signing in to your account

Signing in as an employer

How to sign into an employer account
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Written by Smart Pension Support
Updated over a week ago

Your account name

What your account name is, how to change it, and what to do if you've forgotten it.
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Written by Smart Pension Support
Updated over a week ago

Finding your account name

How to find your account name if you've forgotten it
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Written by Smart Pension Support
Updated over a week ago
Setting up a scheme

Scheme setup

Access important tasks needed to complete setting up your pension scheme.
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Written by Smart Pension Support
Updated over a week ago

Your company to-do list

Before your pension scheme is ready to accept contributions, we need you to complete a few simple tasks in your to-do list.
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Written by Smart Pension Support
Updated over a week ago

Signing the participation agreement

Learn how to digitally sign the agreement between your company and Smart Pension.
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Written by Smart Pension Support
Updated over a week ago

Setting up your Direct Debit

Learn how to set up a direct debit to pay pension contributions
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Written by Smart Pension Support
Updated over a week ago

Pensionable earnings

This page describes the different types of pensionable earnings that you can choose for your scheme.
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Written by Smart Pension Support
Updated over a week ago

Pension Scheme Registration Number (PSR)

Our PSR number is: 12011089
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Written by Smart Pension Support
Updated over a week ago
Managing your employees

List your employees

See how to list all employees in your pension scheme
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Written by Smart Pension Support
Updated over a week ago

Adding a new employee

Learn how to add a new employee to your company
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Written by Smart Pension Support
Updated over a week ago

Importing Employees

Using our template you can add multiple employees to your company
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Written by Smart Pension Support
Updated over a week ago

Updating employee details

Learn how to update employee details
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Written by Smart Pension Support
Updated over a week ago

Updating multiple employees and contribution percentage

Within this tool you can add employees to groups or update contribution percentages.
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Written by Smart Pension Support
Updated over a week ago

Postponements

Learn how to postpone the assessment date of your employee(s)
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Written by Smart Pension Support
Updated over a week ago

Example emails and letters

A list and examples of common communications received by an Employer during setup and letters sent to their employees
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Written by Smart Pension Support
Updated over a week ago
Groups

Creating a new group

Learn how to create a new group of employees in your scheme
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Written by Smart Pension Support
Updated over a week ago

Listing your groups

Learn what are groups and where you can manage them
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Written by Smart Pension Support
Updated over a week ago

Updating a group name

Learn how to change a group name
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Written by Smart Pension Support
Updated over a week ago
Contributions and payroll

Frequently asked questions about our new pay now feature

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Written by Smart Pension Support
Updated over a week ago

Understanding your contributions

View and edit contribution information for your employees
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Written by Smart Pension Support
Updated over a week ago

Which employees are eligible?

Information Assessment and Eligibility
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Written by Smart Pension Support
Updated over a week ago

Pension tax relief

There are two HMRC approved methods for paying contributions into a Pension Scheme.
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Written by Smart Pension Support
Updated over a week ago

How to calculate contributions with our assessment tool

If your payroll application doesn't calculate contributions, our tool can do it for you
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Written by Smart Pension Support
Updated over a week ago

How we take your contributions

See how and when we take contributions
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Written by Smart Pension Support
Updated over a week ago

Week 53 contributions

Learn about 'week 53' and check if you need to make contributions for this tax period.
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Written by Smart Pension Support
Updated over a week ago
PAPDIS uploads

About PAPDIS files

Learn more about PAPDIS files and the answers to some commonly asked questions.
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Written by Smart Pension Support
Updated over a week ago

Uploading pre-assessed contributions

How to use a PAPDIS file to process your contributions
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Written by Smart Pension Support
Updated over a week ago

Fixing errors with your PAPDIS upload

The most common errors with PAPDIS uploads and how to fix them
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Written by Smart Pension Support
Updated over a week ago

Smart Pension and Moneysoft (Payroll Manager)

How to set up your Smart Pension account with Moneysoft
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Written by Smart Pension Support
Updated over a week ago

Smart Pension and Xero

How to set up your Smart Pension account with Xero
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Written by Smart Pension Support
Updated over a week ago
Managing your profile

Managing company details

A guide to the company details section
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Written by Smart Pension Support
Updated over a week ago

Updating your scheme details

How to find and update your scheme details
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Written by Smart Pension Support
Updated over a week ago

Change who receives emails from Smart Pension

Choose who receives emails and other notifications about your Smart Pension account
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Written by Smart Pension Support
Updated over a week ago

Updating your staging date or duties start date

How to set up your pension scheme start date.
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Written by Smart Pension Support
Updated over a week ago

Personalising Smart Pension for your employees

How to add a company logo to your Smart Pension account
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Written by Smart Pension Support
Updated over a week ago

Adding and viewing admins and signatories

View and add admins and signatories to your pension scheme.
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Written by Smart Pension Support
Updated over a week ago

Updating and managing signatories and admins

Tips on Managing your company's admins and signatories
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Written by Smart Pension Support
Updated over a week ago
API integrations

About API integration with Smart

A guide to the how payroll providers use APIs to integrate with Smart and how to check if your provider provides integration
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Written by Smart Pension Support
Updated over a week ago

Setting up your payroll API

How to set up your one-click payroll
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Written by Smart Pension Support
Updated over a week ago

Smart Pension and BrightPay

How to set up your Smart Pension account with BrightPay
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Written by Smart Pension Support
Updated over a week ago

Smart Pension and MyPAYE

How to set up your Smart Pension account with MyPAYE
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Written by Smart Pension Support
Updated over a week ago

Smart Pension and The Payroll Site

How to set up your Smart Pension account with The Payroll Site
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Written by Smart Pension Support
Updated over a week ago
Re-enrolment

Re-enrolling employees

A guide to re-enrolling employees back onto your pension scheme.
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Written by Smart Pension Support
Updated over a week ago
Manage advisers

What is an adviser invitation?

A quick explanation on adviser invitations
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Written by Smart Pension Support
Updated over a week ago

Sending an adviser invitation

Learn how to send an invitation to an adviser so they can access your company pension scheme
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Written by Smart Pension Support
Updated over a week ago

Managing adviser permissions

Learn how to revoke access to one of your advisers
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Written by Smart Pension Support
Updated over a week ago
Making the most of Smart Pension

Admin profile details

Edit your personal details, password and earn rewards
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Written by Smart Pension Support
Updated over a week ago