Employer support

Signing in as an employer

How to sign into an employer account

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Your account name

What your account name is, how to change it, and what to do if you've forgotten it.

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Finding your account name

How to find your account name if you've forgotten it

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Scheme setup

Access important tasks needed to complete setting up your pension scheme.

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Your company to-do list

Before your pension scheme is ready to accept contributions, we need you to complete a few simple tasks in your to-do list.

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Signing the participation agreement

Learn how to digitally sign the agreement between your company and Smart Pension.

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Written by Smart Pension Support
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Setting up your Direct Debit

Learn how to set up a direct debit to pay pension contributions

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Written by Smart Pension Support
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Pensionable earnings

This page describes the different types of pensionable earnings that you can choose for your scheme.

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Written by Smart Pension Support
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Pension Scheme Registration Number (PSR)

Our PSR number is: 12011089

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List your employees

See how to list all employees in your pension scheme

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Adding a new employee

Learn how to add a new employee to your company

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Importing Employees

Using our template you can add multiple employees to your company

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Updating employee details

Learn how to update employee details

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Updating multiple employees and contribution percentage

Within this tool you can add employees to groups or update contribution percentages.

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Postponements

Learn how to postpone the assessment date of your employee(s)

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Creating a new group

Learn how to create a new group of employees in your scheme

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Listing your groups

Learn what are groups and where you can manage them

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Updating a group name

Learn how to change a group name

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Your guide to National Payroll Week 2021

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Written by Smart Pension Support
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Help your employees by boosting their pension savings

Things to consider if you wish to make one-off contributions for your employees.

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Written by Alexandra Whitehead
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If I don’t have a UK bank account, what payment solutions are available?

How to set up a payment solution if you don't have a UK bank account

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Written by Smart Pension Support
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Frequently asked questions about our new pay now feature

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Written by Smart Pension Support
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Understanding your contributions

View and edit contribution information for your employees

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Which employees are eligible?

Information Assessment and Eligibility

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Pension tax relief

There are two HMRC approved methods for paying contributions into a Pension Scheme.

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Written by Smart Pension Support
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How to calculate contributions with our assessment tool

If your payroll application doesn't calculate contributions, our tool can do it for you

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Written by Smart Pension Support
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How we take your contributions

See how and when we take contributions

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Week 53 contributions

Learn about 'week 53' and check if you need to make contributions for this tax period.

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Written by Smart Pension Support
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About PAPDIS files

Learn more about PAPDIS files and the answers to some commonly asked questions.

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Written by Smart Pension Support
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Uploading pre-assessed contributions

How to use a PAPDIS file to process your contributions

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Fixing errors with your PAPDIS upload

The most common errors with PAPDIS uploads and how to fix them

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PAPDIS specifications and assessment codes

See our detailed PAPDIS specifications, what you can do with PAPDIS, and assessment and event codes.

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Written by Smart Pension Support
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Smart Pension and Moneysoft (Payroll Manager)

How to set up your Smart Pension account with Moneysoft

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Written by Smart Pension Support
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Smart Pension and Xero

How to set up your Smart Pension account with Xero

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Written by Smart Pension Support
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Managing company details

A guide to the company details section

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Updating your scheme details

How to find and update your scheme details

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Written by Smart Pension Support
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Change who receives emails from Smart Pension

Choose who receives emails and other notifications about your Smart Pension account

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Written by Smart Pension Support
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Updating your staging date or duties start date

How to set up your pension scheme start date.

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Personalising Smart Pension for your employees

How to add a company logo to your Smart Pension account

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Written by Smart Pension Support
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Adding and viewing admins and signatories

View and add admins and signatories to your pension scheme.

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Updating and managing signatories and admins

Tips on Managing your company's admins and signatories

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Written by Smart Pension Support
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About API integration with Smart

A guide to the how payroll providers use APIs to integrate with Smart and how to check if your provider provides integration

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Written by Smart Pension Support
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Setting up your payroll API

How to set up your one-click payroll

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Written by Smart Pension Support
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Smart Pension and BrightPay

How to set up your Smart Pension account with BrightPay

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Written by Smart Pension Support
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Smart Pension and MyPAYE

How to set up your Smart Pension account with MyPAYE

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Written by Smart Pension Support
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Smart Pension and The Payroll Site

How to set up your Smart Pension account with The Payroll Site

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Written by Smart Pension Support
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Re-enrolling employees

A guide to re-enrolling employees back onto your pension scheme.

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Written by Smart Pension Support
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What is an adviser invitation?

A quick explanation on adviser invitations

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Written by Smart Pension Support
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Sending an adviser invitation

Learn how to send an invitation to an adviser so they can access your company pension scheme

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Managing adviser permissions

Learn how to revoke access to one of your advisers

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Written by Smart Pension Support
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Admin profile details

Edit your personal details, password and earn rewards

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Written by Smart Pension Support
Updated this week